1. Warning If a player is breaking a rule, give them a warning first, explaining the rule that they a breaking & make them aware that if they continue to break aforementioned rule, they will be punished more severely 2. Kick If a player persists to break a rule, kick them from the server. Then, if/when they return, explain to them why they were kicked & that you had already made them aware of the fact that they weren’t following the rules previously and that if they were to continue, they would be punished further. 3. Mute If after a warning & a kick, the player continues, mute them for 10 minutes. 4. Longer Mute If the player persists to break rules after all the previous sanctions have been dealt, mute the player for longer. continue this in the following order:10 minutes, 20 minutes, 30 minutes, 1 hour, 3 hours, 6 hours, 12 hours. 5. Jail/Mute If after all that, jail and mute the player for 12 hours. 6. Request permanent ban & 12 hour jail & mute If, after the player is released after the 12 hour jail/mute time, they are caught breaking a rule again, request a permanent ban from the server they were caught on via Surge. Be sure to include all the proof you have gained in your request. Exceptions Here are a selection of special cases which should be dealt differently than the above plan suggests: Advertising: 1 month mute Advertising IP: Permanent mute Hacking: Request permanent ban & Step 5 DUPING: Request permanent ban & Step 5 DDoS/DOX threats: Request IP & permanent ban TIPS/ESSENTIALS ALWAYS be sure to get PROOF. If not, your sanctions will be considered as abuse & will jeopardise your position as a moderator. Mods must ALWAYS have SocialSpy on (/socialspy on) to allow them to moderate player messages as well.