Tech Help (if you're good with computers)

Discussion in 'General chat' started by EA_Sharks, Aug 2, 2015.

  1. EA_Sharks

    EA_Sharks New Member

    I recently upgraded to Windows 10 and my mic stopped working. I have to put the mic in my mouth and scream to get it to recognize any sound. Now, I think it's a problem with my audio drivers but my sister has the same problem and she's on Windows 8.1 (I never had this problem on Windows 8.1). I have Realtek if that's helpful. I have tried deleting and reinstalling my audio driver but that didn't seem to help. The occurs with all mics, the one built into my laptop and the one in my headset. All my audio drivers are up to date, I confirmed that. There is no problem with the speakers, only the mic. Here's a pic of my audio settings:
    [​IMG]
    Please help! Thanks.
     
  2. Buritomaker

    Buritomaker New Member

    There's physical way I can identify the problem without physically inspecting the PC :/
     
  3. EA_Sharks

    EA_Sharks New Member

    Is there any more info I could give that might help?
     
  4. skarmick

    skarmick @GoOnSkar

    This was happening to me when I upgraded to Windows 8 aswell.
    I don't really remember how I fixed it but, I tried a few different things.
    Deleting and re-installing the Audio seemed to work well for me, but not for you.
    I'm thinking it may just be a problem with your actually microphone?
    But it is pretty weird how you just upgraded to Windows 10 and it stopped working.
    It could just be a coincidence but I really doubt that.
    I'll try to think of some ways to help.
     
  5. EA_Sharks

    EA_Sharks New Member

    This happens with three different mics.
     
  6. skarmick

    skarmick @GoOnSkar

    Then it's definantly not a coincidence. XD
     
  7. smeags

    smeags Intentionally Philosophical

    I had an issue with my mic a few weeks back.
    It wouldn't recognise any sound, no one could hear me speak, nothing.
    I tried practically everything you could think of; changing connection ports, cleaning the cords, messing with the audio programs, etc.
    Turned out that the mic was disconnected from the headset by the tiniest amount.
    It might be relevant to you, might not.

    It's either your computer or your computers connection ports for microphones.
     
  8. EA_Sharks

    EA_Sharks New Member

    It's happening with the mic built into my laptop too.
     
  9. smeags

    smeags Intentionally Philosophical

    I would say it could be a bug for W10, but you said your sister was having the same issues w/ W8.
     
  10. skarmick

    skarmick @GoOnSkar

    I was having the issues with W8 aswell.
     
  11. smeags

    smeags Intentionally Philosophical

     
    skarmick likes this.
  12. Sloww

    Sloww ily

    I'm not that good with computersa
     
    MCSmelter and FireAnAntMan like this.
  13. smeags

    smeags Intentionally Philosophical

    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
     
  14. Jace

    Jace ⚠️State Bound 100 Meter Dash⚠️

    I searched up the problem and found this. I don't know if this is the problem you're talking about, but here.



    This issue might be because of settings related to Microphone.



    The issue cab be resolved by making Microphone as the default device and updating the sound card drivers.



    Make sure that the Microphone is not disabled and is set as default.

    Make sure that the microphone that you are using is not disabled and is set as default in the computer. Follow these steps to check this:

    a) Right click on the volume icon and select “Recording devices”.

    b) Now, right click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.

    c) Select “Microphone” and click on “Properties” and make sure that the microphone is enabled.

    d) You may also check if the microphone that you are using is set as default.



    You can also refer to the following link, which has troubleshooting related to “No Sound”.



    No sound in Windows (Steps referred in the following link are applicable to Windows 10 Technical Preview as well).

    http://windows.microsoft.com/en-US/...1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1



    Hope this helps. Let me know if you doesn't work or something.
     
  15. EA_Sharks

    EA_Sharks New Member

    I have sound, my speakers are working. All my drivers are up to date and my mic is enabled.
     
  16. Jace

    Jace ⚠️State Bound 100 Meter Dash⚠️


    If this doesn't work, I don't know.
     
  17. cdennis02

    cdennis02 Forums Addict/OmegaAso

    Wait is it working? I feel left out I don't even own a mic :(
     
  18. EA_Sharks

    EA_Sharks New Member

    [​IMG]
     
  19. Windows 7 is the best TBH
     
  20. vsteelcityv

    vsteelcityv Former Skyblock Staff

    Window 10 made my alienware a paper weight. Hence why I haven't been in game these past couple of days.
     
  21. Jace

    Jace ⚠️State Bound 100 Meter Dash⚠️

    Then post your problem on Microsoft Forums for tech help.
     
  22. MLGProGamer123

    MLGProGamer123 Viva La Vida

    This happens because of a bug with Cortana and microphones, both internal and external. Here are a few things you can try:

    • Open your speaker settings and go to 'Recording Devices'. Right click a blank space and choose 'Show Disconnected Devices' and 'Show Disabled Devices'. If your mic shows up there, enable it.
    • If that didn't work, look at your microphone's properties and and click the microphone enhancements tab. Try choosing 'acoustic echo cancellation' and 'adaptive noise reduction'.
    • You can also go to the advanced tab in your microphone settings and check that the two options below 'Exclusive Mode' are enabled. If they are already enabled, try to disable them and see what happens.
    • Finally, you can try going to the search Cortana box and and type in 'Cortana Settings'. Once you see the menu, go to the 'Hey Cortana' section and enable 'Let Cortana Respond to Hey Cortana'. Some people say this works.
    Hope this helps! Good luck.
     
    Last edited: Aug 3, 2015
  23. Pvped

    Pvped New Member

    Are you 100% sure it's plugged in?
     
    vsteelcityv likes this.
  24. skarmick

    skarmick @GoOnSkar

    I'm pretty sure she would've checked that before making this thread. XD
     
  25. Pvped

    Pvped New Member

    Just checking up xD
     
  26. MLGProGamer123

    MLGProGamer123 Viva La Vida

    If those four didn't work, try disabling any effects on your microphone settings and see what happens.
     
  27. EA_Sharks

    EA_Sharks New Member

    It's not a problem with my mic, it happens with four different ones. It's an issue with my audio drivers.
     
  28. MLGProGamer123

    MLGProGamer123 Viva La Vida

    Are the drivers from Microsoft or the mic manufacturers?

    It could be that this is an issue on Microsoft's part and they screwed lots of people over.
     
  29. EA_Sharks

    EA_Sharks New Member

    Drivers are Realtek. Btw, the mic I'm currently using is the one built into my laptop beside the webcam.
     
  30. MLGProGamer123

    MLGProGamer123 Viva La Vida

    Test if your webcam (if you have one) works as well. The two are probably associated.
     
  31. skarmick

    skarmick @GoOnSkar

    image.jpg
     
  32. EA_Sharks

    EA_Sharks New Member

    The problem occurs with any and all mics (external included).
     
  33. MLGProGamer123

    MLGProGamer123 Viva La Vida

    This sounds silly but try deleting the Realtek driver and using the Microsoft driver instead.
     
  34. EA_Sharks

    EA_Sharks New Member

    There is no microsoft driver. I deleted the Realtek one yesterday and all it did is disable my speakers.
     
  35. MLGProGamer123

    MLGProGamer123 Viva La Vida

    Nvm. Gonna go out on a limb here. You might have the mics and drivers but it might not be 'set up' on the new Windows OS

    • Go to the Control Panel
    • Go to ease of access
    • Choose speech recognition
    • Click set up microphone
    • Follow the directions from the setup wizard
    If you were able to successfully record yourself, go to: C:\Users\username\Documents\Sound\recording

    Hopefully this helps. If not, I tried. Good luck!
     
  36. EA_Sharks

    EA_Sharks New Member

    I tried that a few days ago but it didn't work. I'll do it again and tell you the error.

    OKAY I THINK THE PROBLEM HAS BEEN CAUSED BY CORTANA (which doesn't make sense since it happens to my sister on Win8)
     
    MLGProGamer123 likes this.
  37. MLGProGamer123

    MLGProGamer123 Viva La Vida

    Did your sister recently upgrade to Windows 8? Cos most of the time, issues start to happen because of upgrades.
     
  38. EA_Sharks

    EA_Sharks New Member

    No, she's using the OS her PC came with.

    The microphone was almost in my mouth and I still got these results.
    [​IMG]
     
  39. MLGProGamer123

    MLGProGamer123 Viva La Vida

    Does it work on other apps like Skype or TS? Might be just Windows not picking it up
     
  40. EA_Sharks

    EA_Sharks New Member

    I found out it wasn't working while skyping Puk. She turned her volume up all the way and could barely hear me. It was like I was talking normally, but standing 30 feet away.
     
  41. MLGProGamer123

    MLGProGamer123 Viva La Vida

    It most likely is Cortana. Windows 10 changed a lot of their audio coding (probs for Cortana), which might have conflicted with Realtek drivers. Try rolling back to an older driver which will still work. Also, plug in just the mic. Does Windows detect just the mic or both mic and headset?
     
  42. EA_Sharks

    EA_Sharks New Member

    I can't plug in a built in mic .-.
    [​IMG]
    Won't let me roll them back :mad:
     
  43. MLGProGamer123

    MLGProGamer123 Viva La Vida

    I mean the other mics, not the built in one silly cx

    You'll have to try and roll back manually. Uninstall the driver and find an older but still compatible version online.
     
  44. EA_Sharks

    EA_Sharks New Member

    Ugh >.< I can't download files rn bc I'm using phone data. Plus there are no old Win10 drivers
     
  45. MLGProGamer123

    MLGProGamer123 Viva La Vida

    Oh. Well then do it later ;p
     
  46. EA_Sharks

    EA_Sharks New Member

    I am but my cottage's router outlet broke.
     
    MLGProGamer123 likes this.
  47. MLGProGamer123

    MLGProGamer123 Viva La Vida

    Oh rip :x
     
  48. g_p

    g_p grondewa

    delete system 32
     
    MLGProGamer123 likes this.
  49. MLGProGamer123

    MLGProGamer123 Viva La Vida

    Actually doubt it was Cortana now. Realtek driver 6.0.1.7535 is actually a faulty driver and Microsoft is aware of this. Check if your sister has the same version, that'll confirm. A roll back should do. If for any reason, you can also wait for a new driver to come out.
     
  50. EA_Sharks

    EA_Sharks New Member

    But I can't rollback because there is no previous Windows 10 driver.
     
  51. MLGProGamer123

    MLGProGamer123 Viva La Vida

    :x
     
  52. Jace

    Jace ⚠️State Bound 100 Meter Dash⚠️

    @EA_Walrus
     
  53. MLGProGamer123

    MLGProGamer123 Viva La Vida

    Jace, all they do is post the most simple no-brainer ideas. You get further to the solution with third parties than with Microsoft lol
     
  54. nv_Virus

    nv_Virus -=Factions Emerald=-

    Have you tried to do a system restore, it can possibly fix any corrupt drivers
     
  55. Grey

    Grey Trying to educate ajain and broomstick a bit

    Very helpful! Fixed my mic!

    Very helpful! Fixed my mic!
     
    EA_Sharks, Arman21818 and skarmick like this.
  56. LOLNOTEAMSPEAKFORYOULIZNOOB
     
  57. skarmick

    skarmick @GoOnSkar

    Lmfao
     
  58. LOL
     
  59. skarmick

    skarmick @GoOnSkar

  60. EA_Dolphin

    EA_Dolphin The real EA_Dolphin

    slap your monitor with a moist taco
     
  61. Apollo11MC

    Apollo11MC New Member

    @EA_Sharks , you might be having a big problem here. Since win10 just released there are no actual solutions online and without phisically inspecting the pc, I can only give advice:
    -back-up important files and reinstall Windows 10. Maybe there was a slight failure with your sound drivers when installing( when you have solid internet)
    -Go to the website of your microphone brand, most likely they have solutions ready already prepared.
    -Wait. This is actually the best option. That is why I wait with upgrading to win10 until its stable and has multiple versions to fall back to when my stuff doesn't work on it.

    Hope this helps,
    Apollo
     
  62. Goldchamber

    Goldchamber Gold4Owner

    I use a Dell laptop currently.

    However, whenever I get on ts, ppl say that my mic always ends up echoing -_-.
     
  63. Apollo11MC

    Apollo11MC New Member

    Thats your mic or your internets fault :)
     
  64. g_p

    g_p grondewa

    maybe it's slowws fault
     
  65. skarmick

    skarmick @GoOnSkar

    no its fadils fault bc he tripped ovr her computer with his auto-walk
     
  66. g_p

    g_p grondewa

    fadils house is made of hacked client filled hard drives
     
    skarmick and nv_Virus like this.
  67. skarmick

    skarmick @GoOnSkar

    LOL his car is made of hard drives with all his cracked alt accounts on them
     
  68. wiipro123

    wiipro123 Work hard in silence & let the success make noise.

    Just simply unplug the computer and then plug it back in.
    And then fuala
     
  69. EA_Sharks

    EA_Sharks New Member

    How do you unplug a laptop?
     
    MLGProGamer123 likes this.
  70. Pvped

    Pvped New Member

    Maybe the laptop is off but it's actually hacking
     
  71. MLGProGamer123

    MLGProGamer123 Viva La Vida

    it's fadil
     
  72. g_p

    g_p grondewa

    everything is fadil, everyone is fadil, fadil is everywhere.
     

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