Can't do anything

I bought a $20 rank for skyblock and know i cant use any commands on the skyblock server even the ones everyone can use like /spawn or /is h. and i am stuck on the donation plate form know.

My in game name is BoaderBro
The rank i bought was gold

 

Can confirm that this person has lost all abilities upon donating.

 

Well if I am correct he bought iron which was fused with coal to make gold. Before the kits/perks were implemented people bought then then had the same problem but I have not checked out buycraft in a while and I think you can't buy gold if I am correct

 

I had the same problem and it should clear up after a day or two. If it doesn't work you should contact staff

 

well he kinda has already by contacting jesusf or goldsensodifhisdj (lol i forgot his name sorry)

 

So you are saying that in a few days it should work for me

 

It shouldn't take a few days. It should take someone with the ability to fix it maybe a couple minutes tops.

 

well jesus can you fix it or not?

 

I lack the ability to verify the donation, and the permissions to assign ranks.

 

is his name white?

 

This exact same thing happened to me when I bought diamond on Skyblock. It did get fixed for me and the same should happen for you, and hopefully soon...

 

It has been two days know and i am still not fixed. who and how did you get some one to fix it.

 

I don't even really know, I wasn't even online when it happen, it just was when I logged on one day.
That really sucks though, hopefully someone will get to fixing it...

 

Well, in my opinion you shouldn't have to wait for the rank you purchased. If it doesn't work, some staff member should be fixing it. I'm sure you will get what you payed for

 

Squadcraft
Hello BoaderBro,

Thank you for your purchase! This email confirms that we have received your payment and you should receive your items soon.

If you do not receive your items in the next 10-15 minutes, please contact a member of staff on our server. Please do not email Mojang or Buycraft.

Purchased packages:

• 1 x SkyBlock Gold

Applied coupons:

• SUMMER

Information:

• Sub Total: 15.00 USD
• Tax: 0.00 USD
• Total: 15.00 USD
• Gateway: PayPal
• Transaction ID: 8H414917TH5825443
• Username: BoaderBro
• Date: 24th May 2014 18:11

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What are ways of contacting the staff

 

Says it right there