What Should You Look for in Cargo Services in NJ?

I’ve been helping a small wholesale business manage regular shipments, and recently we’ve been facing issues with delayed pickups and inconsistent tracking updates. It’s starting to affect how we plan inventory and communicate with customers. We’ve begun looking into cargo services in new jersey, but there are so many providers that it’s difficult to know which ones are actually dependable during busy periods. For anyone who ships regularly in NJ, what factors helped you choose a reliable cargo company, and what problems should we watch out for before switching?